FAQ

Good to know.

The questions reporters ask us most. If yours is not here, just reach out.

Does StenoDesk replace my CAT software?

No. Keep writing and editing in Eclipse, Case CATalyst, or the CAT software you already use. StenoDesk handles the work around the transcript: jobs, deadlines, prep, proofing, files, billing, and editors. Glossaries export as a spelling list, and the terms you add your steno outlines to export as an Eclipse dictionary.

Who is it for?

Court reporters, the scopists and proofreaders they work with, and agencies or firms coordinating reporting work. If you juggle deadlines, rate sheets, case files, editors, invoices, or all of the above, StenoDesk was built for that work.

How do I get started?

New accounts are by referral or onboarding call for now. Ask a reporter who already uses StenoDesk to invite you, request an invite, or book a free onboarding call and we will set you up on the call. Once you are in, confirm your phone number and you are ready to go. Every new account starts with a two-month free trial of the full workspace. The getting started guide walks you through setup step by step, and you can book a free 45-minute setup call with us from the Help button inside the app.

How do the proofing tools work?

StenoDesk reads your final ASCII line by line against court-reporting standards and your house style. Every finding points to the page and line. Clear mechanical fixes stay separate from names, numbers, dates, and other details you should verify. It never changes the transcript for you. You make every edit, and the verbatim record stays verbatim.

How does billing work?

Set up each client's rate sheet once: originals, copies, expedite tiers, rough drafts, realtime, per diems, appearances, overtime, and the rest. StenoDesk applies the rates to the job and creates an itemized invoice for you to review and send.

Can I work with my editors?

Yes. Invite the scopists and proofreaders you already work with, assign a job, and share only the files they need. You can follow the work and track their invoices from your dashboard. Payments remain directly between you and your editors.

Do my editors have to pay?

No. Scopists and proofreaders join your team free. Each editor gets their own account for assignments, shared files, proofing tools, and invoicing the reporters they work with. There are no seat charges or per-editor fees.

Which email providers are supported?

StenoDesk connects with Gmail and Outlook for email, and with Google Calendar and Outlook Calendar for scheduling. You can turn a notice email into a job, and your deadlines stay synchronized with the calendar you already keep.

Is my data secure?

Your account information and files are kept private, with access based on each person's role and the jobs and files you choose to share. Your transcripts and client information are not shared with other StenoDesk users.

Where is my data stored?

In the United States. Everything StenoDesk stores stays in US data centers, and the services we rely on are set to US regions:

  • Database, sign-in, and file storage (Supabase): Northern California
  • Audio and video media (Cloudflare R2): Eastern United States
  • Email and calendar connection (Nylas): United States
  • Transcription (AssemblyAI): United States, deleted after the result is retrieved
  • Error monitoring and product analytics (Sentry, PostHog): United States

The network that delivers the app itself runs worldwide, but it carries only the program files, never your data. If you connect Dropbox or Google Drive, copies of your files go to your own account under your own settings. Full details are in our privacy policy.

What does it cost?

Reporter plans start at $30 a month and go up from there depending on how many credits and how much storage you need. Every new account starts with a two-month free trial, plans are month to month, and editors join free. See the plans page for the full comparison.

Can I get my data out?

Yes. Your data belongs to you. Invoices, glossaries, and reports can be exported, and you can take your work with you if you decide StenoDesk is not for you. You can also connect Dropbox or Google Drive so every job file lands in your own cloud account as you work, which means you always hold a copy outside StenoDesk. Additionally, you can download your files at any time.