Delete your StenoDesk account

From the app

1. Sign in to StenoDesk on the web at app.stenodesk.com or in the phone app.
2. Open Settings, then the Account tab.
3. Choose Delete account and confirm.

Deletion is scheduled 30 days out, so a mistake can still be undone: sign in during those 30 days and choose Cancel deletion. After 30 days the account and its data are removed permanently.

Without signing in

If you cannot sign in, email legal@stenodesk.com from the address on the account with the subject "Delete my StenoDesk account". We confirm the request with you and schedule the deletion the same way.

What is deleted

• Your profile: name, email, phone number and settings.
• Everything you keep in StenoDesk: jobs, clients, contacts, editors, invoices, expenses, files, recordings, notes and messages.
• Connections to your email, calendar and cloud storage, and the access we were given to them. Files you saved to your own cloud storage stay in your account there.
• Phones registered for notifications.

What is kept, and for how long

• Payment and billing records that we, or our payment processor Stripe, must keep by law for tax and accounting, for as long as the law requires.
• Records of registration attempts and blocklist entries, kept only to stop repeat abuse of the service.
• Backups roll over and are gone within their normal cycle after the deletion.

More detail is in our Privacy Policy.